1. Introduction

Welcome to Snowdon Holiday Chalets. Your privacy is important to us, and we are committed to safeguarding any personal data we collect from our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a booking through our holiday rentals website.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

2. Information We Collect

We collect personal information to provide you with a seamless booking experience and to enhance our services. The types of data we may collect include:

a. Personal Information:

Name: To identify you when you make a booking.

Contact Details: Including email address and phone number to communicate with you regarding your booking.

Payment Information: Credit/debit card details for processing bookings.

b. Non-Personal Information:

Browsing Data: IP address, browser type, device information, and other technical details collected through cookies and other tracking technologies.

3. How We Use Your Information

We use the information we collect in the following ways:

To Process Bookings: To complete holiday rental bookings, manage reservations, and handle payments.

To Communicate with You: To provide booking confirmations, respond to inquiries, and send important updates regarding your reservation.

For Marketing Purposes: With your consent, we may send you promotional offers, newsletters, and updates about new listings.

To Improve Our Services: Analyse website usage and improve our user experience.

To Comply with Legal Requirements: We may disclose information if required to do so by law or in response to valid requests from public authorities.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data in the following cases:

With Property Owners/Managers: When you make a booking, your details will be shared with the relevant holiday rental owner or manager to facilitate your reservation.

Service Providers: We may share data with third-party service providers (e.g., payment processors, customer service providers) to perform functions on our behalf.

Legal Obligations: We may disclose your personal information to comply with legal obligations, protect our rights, or respond to legal claims.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies help us remember your preferences, personalize content, and collect aggregate data about site traffic. You can manage cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to safeguard your payment and personal details. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access Your Data: Request a copy of the personal data we hold about you.

Rectify Inaccuracies: Request correction of inaccurate or incomplete data.

Delete Your Data: Request deletion of your personal information, subject to certain legal limitations.

Withdraw Consent: Opt-out of marketing communications at any time.

Object to Processing: In certain circumstances, object to how we process your personal information.

To exercise any of these rights, please contact us at Snowdon133134@gmail.co.uk.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

9. International Data Transfers

If you are accessing our website from outside the country where our servers are located, your information may be transferred across borders. By using our services, you consent to the transfer of your information to other countries where we or our service providers operate.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be revised accordingly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at:

Snowdon Holiday Chalets

Email: Snowdon133134@gmail.co.uk

Phone: 07885 820602

Address: 133/134 Snowdon Drive, Glan Gwna Country Holiday Park, Caeathro, Caernarfon, Gwynedd. LL55 2SH

By using Snowdon Holiday Chalets, you acknowledge that you have read and understood this Privacy Policy.